Sophia Parra
Naperville,IL
Summary
Hardworking server with several years of experience and solid background in food service field. History of delivering speedy service while working for long periods of time and training incoming staff.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor, Bartender, Server, Food Runner, Host
Studio Movie Grill Wheaton
Wheaton, Illinois
02.2019 - 08.2024
- Coordinated and trained staff members to ensure smooth operations.
- Assisted in resolving customer complaints promptly and professionally.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked all dishes before delivering them to ensure quality standards were met.
- Processed payments accurately and efficiently with POS system.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Barista
Beatrix
Oakbrook Terrace, Illinois
07.2023 - 12.2023
- Greeted guests and prepared specialty drinks.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks and maintained a clean working environment.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
High School Diploma -
Cypress Creek High School
Houston, TX05-2018
Some College (No Degree) - General Studies
College of Dupage
Wheaton, ILSkills
- Menu knowledge
- Payment processing
- POS operation
- Upselling
- Strong Work Ethic
- Order Accuracy
- Guest Engagement
- Attention to Detail
- Teamwork and Collaboration
Certification
- Food Handler's Card
- Basset Card
- Certified in-store trainer for Studio Movie Grill
Timeline
Barista
Beatrix
07.2023 - 12.2023
Supervisor, Bartender, Server, Food Runner, Host
Studio Movie Grill Wheaton
02.2019 - 08.2024
High School Diploma -
Cypress Creek High School
Some College (No Degree) - General Studies
College of Dupage