Autumn Proffit
Staten Island
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Supervisor
Edible Arrangements
06.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Bartender
Rollerjam Usa
03.2021 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Floor Supervisor
Rollerjam Usa
09.2019 - 05.2024
- Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Bachelor of Arts - Psychology
College of Staten Island of The City University of New York
Staten Island, NYSkills
- High-Volume Environments
- Creative Solutions
- Teamwork and Professionalism
- Reliability
- Patience and Empathy
Timeline
Supervisor
Edible Arrangements
06.2023 - Current
Bartender
Rollerjam Usa
03.2021 - 05.2024
Floor Supervisor
Rollerjam Usa
09.2019 - 05.2024
Bachelor of Arts - Psychology
College of Staten Island of The City University of New York
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