Autumn Roseberry
Los Angeles,CA
Summary
Upbeat, customer-focused Sales Associate with years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
6
6
years of professional experience
Work History
Sales Associate
CB2
Angeles, CA
12.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures and customer services.
- Bagged or packaged purchases and wrapped gifts.
Store Clerk
Re Grocery
Los Angeles, CA
09.2022 - 12.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate at FOLKE
Matt Rascoe & Courtney Kittner
Ventura, CA
07.2021 - 07.2022
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Received and displayed product shipments on store retail shelves upon delivery.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Housekeeper
Oakland House Seaside Inn and Cottages
Brooksville, ME
06.2020 - 06.2021
- Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
- Performed various laundry duties, including folding, ironing and pressing.
- Interacted positively with residents while cleaning apartments and common areas.
Gardener
Camilla Cochrane
Brooksville, ME
05.2018 - 10.2020
- Watered plants and performed minor irrigation repair and adjustments.
- Performed variety of tasks, including transplanting, cultivating, trimming, fertilization and pruning.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Pruned trees and bushes to improve visibility and shapes.
- Cared for grounds by mulching, aerating and edging around flower beds and walkways.
- Planted bulbs, bushes, trees and flowers to enhance environment.
- Used hand-held tools to maintain green spaces.
- Arranged shrubs and flowers to create landscape effects.
- Responded quickly to customer inquiries and concerns to drive customer satisfaction and maximize retention.
Education
Bachelor of Science - Political Science
California State University - Channel Islands
Camarillo, CA06.2025
Skills
- Exceptional time management
- Focused and detail-oriented
- Hardworking
- Decision making skills
- Project management
- Merchandising knowledge
- Relationship selling
- Sales development
- POS system operation
- Reliable and punctual
- Customer Service
Affiliations
Participated in local marches
Part of community actions group and Civil Rights Group
Passionate about politics and the environment
Passion for interior design and architecture
Timeline
Sales Associate
CB2
12.2022 - Current
Store Clerk
Re Grocery
09.2022 - 12.2022
Sales Associate at FOLKE
Matt Rascoe & Courtney Kittner
07.2021 - 07.2022
Housekeeper
Oakland House Seaside Inn and Cottages
06.2020 - 06.2021
Gardener
Camilla Cochrane
05.2018 - 10.2020
Bachelor of Science - Political Science
California State University - Channel Islands