Autumn Scarver
Jarrell,US
Summary
Supportive Customer Service Professional, with a six-year track record in the food service industry, focuses on boosting operational efficiency and guest satisfaction. Expert in communication and food safety, dedicated to nurturing team skills and cultivating a welcoming service environment. Results-driven Product Sales Associate known for unparalleled productivity and efficiency in task completion. Possess specialized skills in customer relationship management, strategic sales planning, and market analysis. Excel in communication, problem-solving, and adaptability, ensuring success in dynamic sales environments.
Overview
7
7
years of professional experience
Work History
Crew Member / Cook / Customer Service
McDonald's
05.2024 - Current
- Enhanced guest experience via superior customer service.
- Maintained kitchen equipment for optimal food quality.
- Managed cash register, ensuring accurate transactions.
- Promoted a supportive work environment via team training.
Cook / Frontline Service
Whataburger
06.2023 - 02.2024
- Prepared food orders, adhering to safety and quality norms.
- Provided friendly customer service, enhancing dining experience.
- Handled inventory and restocking, ensuring operational efficiency.
- Maintained a clean and organized space, contributing to a welcoming atmosphere.
Cook / Customer Service Associate
Long John Silver's
04.2019 - 08.2022
- Prepared seafood dishes, consistently meeting quality and portion standards.
- Ensured customer satisfaction through proficient handling of orders, fostering repeat visits.
- Uphold kitchen cleanliness, strictly complying with health and safety regulations.
- Managed inventory, guaranteeing restaurant was always well-stocked.
Sales Associate
Rack Rooms Shoe Store
Round Rock, Texas
02.2021 - 06.2021
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assessed customer needs to provide assistance and information on product features.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
James Madison High School
Atlanta04.2023
Skills
- Conflict Resolution
- Customer Engagement
- Sales Techniques
- Product Knowledge
- Adaptability
- Stress Management
- Multitasking
- Customer Service
- Communication
- Team Training
- Time Management
- Problem Solving
- Active Listening
- Effective communication
- Employee training
- Attention to detail
- Order delivery practices
- Hospitality and service industry background
- Organizational skills
- Problem solving
- Conflict resolution
- Sales management
- Sales and merchandising
- Sales and upselling
Accomplishments
- Enhanced guest experience via superior customer service.
- Maintained kitchen equipment for optimal food quality.
- Managed cash register, ensuring accurate transactions.
- Promoted a supportive work environment via team training.
- Prepared food orders, adhering to safety and quality norms.
- Provided friendly customer service, enhancing dining experience.
- Handled inventory and restocking, ensuring operational efficiency.
- Maintained a clean and organized space, contributing to a welcoming atmosphere.
- Addressed customer inquiries and complaints professionally, fostering better customer relations.
References
- Aszure Wagner
- Shamika Scarver
- Rainne Rivera
- Ariana Scarver
Contact Numbers
(512) 884-8362
(512) 541-8354
(737) 395-9943
(512) 417-4859
Timeline
Crew Member / Cook / Customer Service
McDonald's
05.2024 - Current
Cook / Frontline Service
Whataburger
06.2023 - 02.2024
Sales Associate
Rack Rooms Shoe Store
02.2021 - 06.2021
Cook / Customer Service Associate
Long John Silver's
04.2019 - 08.2022
High School Diploma -
James Madison High School