Autumn Simpson
Vermilion
Summary
Efficient and knowledgeable bartender with 8+ years of experience in fast-paced and high-volume hospitality environments, specializing in mixology and customer service. Proven ability to craft a wide variety of cocktails while maintaining bar cleanliness and compliance with health regulations. Demonstrated leadership as a server and administrative resident assistant, enhancing guest experiences and managing team dynamics effectively. Seeking to leverage bartending expertise to create memorable experiences for patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clerk
Vermilion Municipal Court
Vermilion, Ohio
03.2026 - Current
- Processed court documents, ensuring compliance with legal protocols and deadlines.
- Assisted in managing case files, maintaining accurate records for efficient retrieval.
- Coordinated scheduling for court hearings, optimizing calendar efficiency and resource allocation.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Server
Condado Tacos
Westlake, OH
03.2025 - Current
- Executed timely delivery of food orders from kitchen to customers' tables, ensuring accuracy and efficiency.
- Maintained a clean and organized work area, adhering to health and safety regulations
- Followed proper food handling procedures to minimize waste and maintain freshness
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Managed inventory levels of supplies such as napkins, utensils, condiments etc. ensuring availability during peak hours
Bartender
Firebirds Wood Fired Grill
Orange, OH
06.2024 - 03.2025
- Efficiently handled cash transactions and accurately processed payments using POS system
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
Server/Bartender
Brausch Brewery
Wilmington, OH
08.2023 - 05.2024
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections
- Maintained cleanliness and organization of the bar area, ensuring a pleasant dining experience for guests
- Managed cash transactions accurately and efficiently using POS system
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
Administrative Resident Assistant
Wilmington College
Wilmington, OH
08.2022 - 05.2024
- Enforced university policies while supporting onboarding and transition processes for new residents by clearly communicating expectations, procedures, and available resources.
- Coordinated and hosted educational and community events focused on mental health awareness, conflict resolution, cultural diversity, and resident engagement.
- Served as a primary point of contact for resident and family inquiries, providing timely, professional communication and routing concerns to appropriate departments.
- Communicated time-sensitive information verbally and in writing to professional staff and leadership to ensure continuity of care and operations.
- Responded to emergencies and high-stress situations in accordance with established protocols while maintaining professionalism and discretion.
- Maintained accurate documentation and administrative records related to resident interactions, incidents, and communications.
- Managed incoming calls and email correspondence, ensuring prompt responses and appropriate follow-up.
- Assisted in the selection and onboarding of new resident advisors by reviewing applications, conducting interviews, and supporting training efforts.
- Performed general administrative duties including filing, copying, scanning, and mail distribution.
Server
The Spring on Main
Eureka Springs, AR
05.2023 - 08.2023
- Delivered exceptional customer service by accurately processing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, enhancing dining experience.
- Maintained cleanliness and organization of dining area, ensuring compliance with health and safety standards.
- Resolved guest complaints promptly, ensuring satisfaction and encouraging positive reviews for the establishment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Communication Arts, Political Science
Wilmington College
Wilmington, OH05.2024
High School Diploma -
Vermilion High School
Vermilion, OH05.2020
Skills
- Sales
- Supervising experience
- Toast POS
- Hospitality
- Bartending
- Outgoing personality
- Responsible alcohol service
- Cash handling
- Telephone etiquette
- Customer satisfaction
- Guest relations
- Strong multitasking
- Customer service
- Highly reliable
- Clear and effective communication
Certification
Driver's License
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Clerk
Vermilion Municipal Court
03.2026 - Current
Server
Condado Tacos
03.2025 - Current
Bartender
Firebirds Wood Fired Grill
06.2024 - 03.2025
Server/Bartender
Brausch Brewery
08.2023 - 05.2024
Server
The Spring on Main
05.2023 - 08.2023
Administrative Resident Assistant
Wilmington College
08.2022 - 05.2024
Bachelor of Science - Communication Arts, Political Science
Wilmington College
High School Diploma -
Vermilion High School