Autumn Skipper

Bedford

Summary

Organized professional in administrative support known for high productivity and efficiency in task completion with minimal oversight. Skilled in data entry, calendar management, and document preparation. Upbeat individual with friendly demeanor and sound judgment to excel in communication and problem-solving, contributing to successful team collaboration and handling diverse daily tasks.

Overview

years of professional experience

Work History

CPA Administrative Assistant / Office Manager

McBride & Associates

Keller

01.2025 - Current

Reviewed client's financial records, coordinated tax planning and compliance activities, and prepared accurate tax returns to ensure compliance and optimize client financial outcomes.
Monitored payments due from clients and proactively contacted clients regarding past due payments to maintain cash flow and support timely collections.
Developed and implemented office policies and procedures to enhance operational efficiency and ensure consistent administrative practices.
Supported onboarding processes by preparing materials and scheduling training sessions.
Maintained filing system for records, correspondence and other documents.
Answered phone calls and emails to provide information, resulting in effective business correspondence.

Administrative Assistant

CRU Adjusters Group

Hurst

09.2023 - 12.2024

Initiated claims creation and designated adjusters for efficient management.
Managed office communications and maintained professional client correspondence to enhance relationships.
Organized and scheduled meetings, ensuring timely notifications for all participants to promote effective collaboration.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Created travel arrangements and distributed travel details to appropriate personnel.
Assisted customers in filing new insurance claims and provided status updates, facilitating smoother claim processes.
Organized information by using spreadsheets, databases or word processing applications.
Collaborated with team members to streamline claims processing workflows.
Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and creating documents.

Receptionist / Medical Records /Insurance Verification Specialist

Alliance Pediatrics

Keller

05.2016 - 08.2023

Processed insurance information and verified coverage for patients seamlessly.
Managed patient records accurately in electronic health record systems, ensuring compliance and confidentiality.
Answered phone calls promptly, resolving inquiries and concerns to enhance patient satisfaction.
Assisted with billing inquiries, clarifying charges to improve patient understanding and streamline payment processes.
Ensured timely patient care by managing appointment schedules and confirmations.
Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Adhered to HIPAA guidelines when handling protected health information.

Education

High School Diploma -

Richland High School

Skills

Quickbooks
Microsoft Office Suite
Cash control procedures
Recordkeeping responsibilities
Office administration
Management and training of employees
Organization and time management

Attention to detail
Problem solving
Team collaboration
Customer satisfaction and conflict resolutions
Typing proficiency
Medical terminology comprehension

Timeline