Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Autumn Smith

Milwaukee

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dental Assistant

Rockford Family Dental
08.2024 - 06.2025
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Answered phone calls and provided patients with correct treatment plans and scheduling

Team Leader Manager

Pancheros
10.2021 - 08.2024
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
  • Led employee relations through effective communication, coaching, training, and development.
  • Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.

Sales Associate

American Eagle Outfitters, Inc
01.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

No Degree - Nursing

Marquette University
Milwaukee, WI
05-2028

High School Diploma -

Winnebago High School
Winnebago, IL
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Verbal/written communication

Certification

  • Certified Dental Assistant

Languages

English
Native or Bilingual
Italian
Limited Working
Spanish
Limited Working

Timeline

Dental Assistant

Rockford Family Dental
08.2024 - 06.2025

Sales Associate

American Eagle Outfitters, Inc
01.2022 - 11.2022

Team Leader Manager

Pancheros
10.2021 - 08.2024

No Degree - Nursing

Marquette University

High School Diploma -

Winnebago High School

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