Summary
Overview
Work History
Education
Skills
Timeline
Generic

Autumn Spease

Orlando

Summary

Proven leader with extensive experience as a Shift Manager at McDonald's in both Jacksonville and Tampa, FL. Excelled in enhancing team performance and customer satisfaction through effective training, problem-solving, and quality assurance. Skilled in cash handling and fostering a positive work environment, consistently meeting and surpassing company standards.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience

Work History

Environmental Services Housekeeper

Baptist Medical Center Jacksonville
10.2024 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Cleaned elevators, glass, and planters in public areas.

Shift Manager

McDonalds, Jacksonville Fl
11.2023 - 10.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Accurately counted cash drawers, verify safe contents, created daily shift deposits slips.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.

Shift Manager

Caspers Company McDonalds, Tampa Fl
03.2020 - 02.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Education

High School Diploma -

Englewood High School
Jacksonville, FL
05.2020

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Opening and closing procedures
  • Punctual and Reliable
  • Quality Assurance
  • Safety Compliance
  • Flexible Schedule
  • Schedule Management
  • Cleaning and sanitizing
  • Cleaning techniques
  • Cleaning and sanitation
  • Team collaboration
  • Sanitation procedures

Timeline

Environmental Services Housekeeper

Baptist Medical Center Jacksonville
10.2024 - Current

Shift Manager

McDonalds, Jacksonville Fl
11.2023 - 10.2024

Shift Manager

Caspers Company McDonalds, Tampa Fl
03.2020 - 02.2023

High School Diploma -

Englewood High School

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