Autumn Stillwell
Fife,WA
Summary
Detail-oriented professional with experience in high-volume dining environments. Skilled in effective problem-solving and time management, contributing to timely service and enhanced guest satisfaction during peak hours.
Overview
8
8
years of professional experience
Work History
Waitress
Emerald Queen Casino
Tacoma, WA.
08.2023 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Efficiently processed orders using point-of-sale systems to ensure accurate transactions.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Developed strong rapport with regular patrons, fostering a welcoming atmosphere for repeat business.
Waitress
Shari's Cafe and Pies
Eugene, OR
02.2023 - 07.2023
- Collaborated with kitchen staff to deliver timely food and beverage service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Trained new team members on restaurant procedures and service standards for operational efficiency.
Line Operator
Oregon Freeze Dry
Albany, OR
08.2020 - 04.2021
- Operated and monitored production machinery to ensure optimal performance and quality standards.
- Conducted routine maintenance and troubleshooting on equipment to minimize downtime.
- Collaborated with team members to streamline workflow processes, improving efficiency in production lines.
- Analyzed production data to identify areas for process improvements, enhancing overall output reliability.
Team Member
Taco Bell
Eugene, OR
01.2018 - 05.2020
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and quality.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Assisted in implementing promotional campaigns, contributing to increased sales during special events.
Education
High School Diploma -
Lane Community College
Eugene, OR01-2018
Skills
- Skills & Abilities
- Customer service–focused with a professional and respectful demeanor
- Strong attention to detail with effective problem-solving abilities
- Calm, reliable, and composed under pressure or in difficult situations
- Efficient time management with proven multitasking skills
- Clear and effective communication with shift coordinators and team supervisors
- Positive and respectful interaction with internal teams and external customers
- Highly team-oriented with a strong focus on collaboration and support
Timeline
Waitress
Emerald Queen Casino
08.2023 - Current
Waitress
Shari's Cafe and Pies
02.2023 - 07.2023
Line Operator
Oregon Freeze Dry
08.2020 - 04.2021
Team Member
Taco Bell
01.2018 - 05.2020
High School Diploma -
Lane Community College