Autumn Johnson
Portage,IN
Summary
Adaptable professional with a versatile background in healthcare and IT support. Strong communication skills and proven ability to provide effective customer service, managing critical tasks while ensuring high standards of quality and compliance.
Overview
5
5
years of professional experience
5
5
Certifications
Work History
Systems Monitor
Meijer
Portage, IN
10.2025 - Current
- Conducted regular inspections of hardware and software components.
- Collaborated with IT teams to implement upgrades and improvements.
- Assisted customers with inquiries and resolved issues through effective communication.
- Assisted customers with product inquiries and recommendations promptly.
Medical Assistant
GN Endocrinology
Munster, Indiana
12.2024 - 09.2025
- Administered medications and provided patient education on treatment plans.
- Prepared examination rooms and ensured cleanliness of medical equipment.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Medical Receptionist
the neurological institute & specialty centers
Merrillville, Indiana
07.2023 - 08.2024
- Managed appointment scheduling using electronic health record systems effectively.
- Collected patient information and verified insurance details accurately.
- Scheduled and followed up on patient appointments, collected and processed patient payments.
- Handled patient records securely, ensuring confidentiality and compliance standards met.
- Maintained cleanliness and organization of reception area for professional appearance.
Phlebotomist
St.Mary's Medical Center
Hobart, Indiana
09.2020 - 07.2023
- Collected blood samples from patients following safety and procedural guidelines.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Maintained cleanliness and organization of phlebotomy supplies and equipment.
- Assisted in the training of new phlebotomists.
- Responded quickly and effectively to emergency situations.
Education
Associate of Applied Science - Medical Assistant
Ivy Tech Community College of Indiana
Crown Point, IN12-2024
High School Diploma -
Traders Point Christian High School
Whitestown, IN06-2018
Skills
- Patient scheduling
- Medical documentation
- Regulatory compliance
- Effective communication
- Team collaboration
- Attention to detail
Certification
BLS, CPR
Timeline
Systems Monitor
Meijer
10.2025 - Current
Medical Assistant
GN Endocrinology
12.2024 - 09.2025
Medical Receptionist
the neurological institute & specialty centers
07.2023 - 08.2024
Phlebotomist
St.Mary's Medical Center
09.2020 - 07.2023
Associate of Applied Science - Medical Assistant
Ivy Tech Community College of Indiana
High School Diploma -
Traders Point Christian High School