IT and SAP certified specialist bringing more than twenty years of industry-specific experience. Skilled in installation, configuration, migration, implementation, and support of various platforms and architectures.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Systems Monitor
Meijer Corporation
White Lake Township, MI
04.2015 - 02.2023
Proactively coordinated with departments to install new equipment, i.e iPads, Verifone P2P encryption devices, scanners, and scales
Assisted in planning, implementing, and executing infrastructure upgrades with multiple vendors as well as hardware and software repairs with multiple outside vendors
Routinely inspected and maintained equipment to reduce repair and maintenance costs
Performed diagnostic tests and repair malfunctioning hardware and software
IT Specialist
Accenture, Inc. / Dow Chemical Corporation
Southfield, MI
08.2000 - 05.2013
Collected and analyzed requirements to develop metrics that could be used to build large-scale e-commerce infrastructures
Developed and managed implementation plans to build, monitor, track and report during project execution phases
Built development life cycle design documents from assembly test to production level phases
Established and implemented role-based security designs for both infrastructure and application level access
Defined installation procedures to be used during execution phases of large-scale projects
Acted as global support lead through integration teams to roll out training and standard support processes
Acquired strong certified SAP BASIS administration knowledge through configuration and support of SAP NetWeaver systems including Java and WebAS stacks
Supported a production level DLC to a Fortune 500 company, while maintaining SLA industry standards
Education
SAP BASIS Certification Training
San Francisco
2006
Bachelor of Science - Electrical Engineering
Michigan State University
East Lansing, MI
08.2000
Skills
SAP BASIS Certified Consultant
Information security/Checkpoint Firewall/AD security expertise
Cisco networking experience/CCNA goal driven
Programming and design skills, multiple languages (UNIX/Linux system administration)
Implementation execution on small and large-scale infrastructures
Patch management/Compliance auditing
Project management experience including extensive MS Project skills
Capacity and scalability planning including cloud-based services
Strong independent and team problem-solving/analytical skills
IBM WebSphere MQ expert
Disaster recovery experience, including technical documentation and planning with yearly testing
Certification
SAP NetWeaver/BASIS/PI 7.1.1
Microsoft Certified Professional
Additional Work Experience
Windows of Service Project Technical Architect Customer Knowledge System Project (Ford Motor Company) UNIX Administrator/SAS & SQL Programmer
Worked on the technical team that built and piloted a $1.4 billion desktop management system used for software distribution, help desk support, productivity and collaboration applications, and field services
Assisted in developing an environment for a desktop management system
Developed multiple domains with AD, DNS, and DHCP
Successfully deployed remote images to laptops/desktops in three different client sites
Built site-to-site VPN tunnels for client communications as well as personal VPN connectivity
Worked on the Statistical Analysis Team for customer insight marketing programs and provided tech support for the client team on HP-UX Platform
Reconfigured HP-UX platform to support high levels of data and optimize performance
Developed enhanced KornShell scripting skills to optimize server performance
Utilized SAS Version 8/SQL programming languages used to build analytical models