Autumn Sullivan

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Utilized various coaching models and techniques to maximize client success.

• Assisted clients in setting and achieving personal and professional goals.
• Assisted in developing marketing materials to promote coaching services.
• Assisted clients with developing strategies to manage stress and increase productivity.
• Provided guidance on goal setting, time management, and stress reduction, enabling clients to lead more balanced lives.
• Offered group coaching sessions designed to address common challenges and foster a sense of community among participants.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Interacted with customers by phone, email, or in-person to provide information.
• organized the products we had in the restraint

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Managed multiple tasks and met time-sensitive deadlines.