Autumn Tate
Oakdale,LA
Summary
Accomplished and certified Pharmacy Technician with over 9 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Louisiana Eye and Laser
03.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders and refills, locating pharmacies that have medication in stock.
- Consulted with insurance company representatives to complete claims processing start and finish all prior authorizations.
Pharmacy Technician Billing Auditor
LTC Pharmacy Management
05.2022 - 03.2023
- worked with major insurance companies to perform routine audits on random claims from pharmacies.
- worked with several pharmacies to make sure prescriptions claims were being processed correctly with right day supplies and quantity.
- billed covid claims
Certified Pharmacy Technician
Walmart
11.2019 - 05.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Assisted customers with prompt and polite support in-person and via telephone.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Certified Pharmacy Technician
Walgreens
07.2019 - 11.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Lead Pharmacy Technician
Walmart
11.2018 - 07.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Set up and modified patient profiles in system to include current information such as medications and insurance details.
Certified Pharmacy Technician
Walmart
12.2014 - 11.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Pharmacy Technician Intern
Walgreens
04.2014 - 12.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Sales Associate
Double A Western Store
12.2013 - 05.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Certification of Pharmacy Technician - Pharmacy Tech
Unitech Training Academy
Alexandria04.2014
High School Diploma -
Pitkin High School
Pitkin05.2013
Skills
- work well with others
- Prescription Filing
- Cash Register Operations
- Quality Assurance and Control
- Pharmaceutical Preparation
- Problem-Solving Skills
- Team Collaboration
- Drug Inventory Control
- Pharmacy Records Management
- Managing Prescription Refills
- Insurance Verification
- Proper Labeling
- Insurance Claim Processing Software
- FDA and HIPAA Compliance
Additional Information
- Awards , My license # CPT.012455 Lincesed immunizing Technician State and nationally certified
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Louisiana Eye and Laser
03.2023 - Current
Pharmacy Technician Billing Auditor
LTC Pharmacy Management
05.2022 - 03.2023
Certified Pharmacy Technician
Walmart
11.2019 - 05.2022
Certified Pharmacy Technician
Walgreens
07.2019 - 11.2019
Lead Pharmacy Technician
Walmart
11.2018 - 07.2019
Certified Pharmacy Technician
Walmart
12.2014 - 11.2018
Pharmacy Technician Intern
Walgreens
04.2014 - 12.2014
Sales Associate
Double A Western Store
12.2013 - 05.2014
Certification of Pharmacy Technician - Pharmacy Tech
Unitech Training Academy
High School Diploma -
Pitkin High School