Jason Hubbard
New Albany,OH
Summary
Efficient and accurate Certified Pharmacy Technician thrives in fast-paced settings. Team player with strong customer engagement and data entry skills.
Overview
23
23
years of professional experience
Work History
Certified Pharmacy Technician
Ohio State University Wexner Medical Center
01.2023 - Current
- Performed administrative duties such as filing, data entry, answering phones
- Processed third-party insurance claims for reimbursement of pharmaceuticals
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards
- Provided medication and other healthcare products to customers accurately and efficiently
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles
- Verified accuracy of patient information on prescription orders
- Resolved customer complaints regarding product quality or quantity issues
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products
- Answered questions from customers regarding insurance coverage eligibility requirements
- Entered patient profile information into computer systems accurately and completely
- Ensured accurate billing information was included on prescription orders prior to processing them
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information
- Transmitted claims to insurance companies for payment and reconciled EOBs
- Answered telephones to respond to questions or requests
- Entered prescription information into computer databases
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
INDEPENDENT DELIVERY COURIER
Self-employed
10.2018 - Current
- Ensured timely delivery of packages to customers in accordance with company standards
- Created daily delivery routes to maximize efficiency while minimizing travel time
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components
- Provided excellent customer service when interacting with clients during package pickups and deliveries
- Responded promptly to customer inquiries regarding the status of their orders over the phone or via email
- Maintained accurate documentation on all shipments delivered and received throughout the day
- Followed all safety regulations while operating a motor vehicle on public roads
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
REGISTERED PHARMACY TECHNICIAN
Express Scripts
07.2001 - 06.2018
- Assist pharmacist with filling/checking prescriptions by following all company SOP guidelines
- Located, aged orders, and resolved any issues to get orders to the patient in a timely fashion
- Responded to internal email request to ensure orders are shipped out correctly in a timely manner
- Worked on daily reports using Microsoft Excel spreadsheets for all orders with the pharmacy
- Researching data using multiple platforms
- Worked with other departments within the company dealing with drug availability
- Maintaining and troubleshooting Industrial Xerox printer with heavy volume print queues.
Education
Associate of Applied Science in Information Technology -
IOWA CENTRAL COMMUNITY COLLEGE
Skills
- Problem-solving skills
- Proper labeling procedures
- FDA compliance
- HIPAA
- Pharmacy operations
- Filling Prescriptions
- Troubleshooting malfunctioning equipment
- Patient paperwork
- Quality assurance and control
- Microsoft Office
- Microsoft Excel
- Data Entry
- Data Research
- Work well with little to no supervision
- Adapt to change
- Time Management
- Work well with others
- Multitasking
Timeline
Certified Pharmacy Technician
Ohio State University Wexner Medical Center
01.2023 - Current
INDEPENDENT DELIVERY COURIER
Self-employed
10.2018 - Current
REGISTERED PHARMACY TECHNICIAN
Express Scripts
07.2001 - 06.2018
Associate of Applied Science in Information Technology -
IOWA CENTRAL COMMUNITY COLLEGE