Autumn Tomes

• Sold admission, processed payments, and issued tickets.
• Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
• Created and maintained reports of sold tickets and payments received.
• Handled high-pressure situations calmly during sold-out events or technical difficulties at the box office, maintaining professionalism while resolving problems quickly.
• Supported event staff during performances as needed, assisting with ushering duties or addressing any patron concerns that arose during shows.
• Maintained a clean and welcoming environment in the box office area, ensuring a positive first impression for all patrons entering the venue.
• Maintained updated seating charts and event information, allowing for quick and efficient ticket processing.
• Assisted patrons with special seating requests or accommodations, providing a positive experience for all guests.
• Managed financial transactions accurately, ensuring proper handling of cash, credit cards, and vouchers for smooth daily operations.
• Enhanced patron satisfaction with timely resolution of any issues arising during ticket purchasing or event attendance.

• Negotiated favorable contract terms with vendors and suppliers, reducing costs and increasing profitability.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues related to bookings.
• Coordinated logistics for all booked events to ensure seamless execution from start to finish.

• Provide transportation for artist and venue personnel throughout the show day, such as hotel and airport pickups and drop offs using personal car.
• Run errands such as laundry, grocery shopping, package delivery, equipment rentals, coffee runs, etc.
• Coordinate take-out orders with local restaurants, purchasing, retrieving and distributing to touring personnel.
• Coordinate large shopping lists from local grocery stores, deliver to the venue.
• Assist touring and venue staff with general production-related duties.
• Maintain cash and receipts.
• Provide local area information to touring staff.

• Handled internal staff correspondence through emails and scheduling.
• Managed article submissions from freelance contributors, providing feedback and revisions as necessary for publication readiness.
• Facilitated the professional development of junior staff members by providing mentorship, advice, and opportunities for growth within the editorial team.
• Maintained strict adherence to AP Style guidelines in all editorial work completed for the publication.
• Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
• Selected and edited photos for use in diverse projects.
• Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
• Pitched content strategies and managed asset acquisition.

• Coordinated with team members to create VIP merch packs, handling check-in, and escorting VIPs.
• Collaborated with staff teams to execute tasks efficiently, fostering a productive work environment.
• Balanced multiple priorities simultaneously while providing attentive service ensuring no detail was overlooked.