Autumn WIlliams
Morrilton,AR
Summary
Resourceful Manager with experience overseeing all aspects of daily bakery operations, including production, hiring, and training. Adept at working with inventory and providing optimal customer service and assisting customers with their needs.
Overview
13
13
years of professional experience
Work History
Bakery Team Lead
Sam's Club
Conway, Arkansas
01.2023 - Current
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided leadership during times of organizational change or crisis situations.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Hired and trained new associates.
- Delegated work to staff, setting priorities and goals.
- Made associates' schedules.
- Weekly supply orders.
- Monthly inventory/Monthly audits.
- Manager meetings.
Deli/Bakery Team Lead
Walmart
Morrilton, AR
11.2019 - 01.2023
- Provided coaching and feedback on employee performance, encouraging professional development.
- Maintained a positive work environment that promoted collaboration between team members.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Greeted customers and provided customer service.
Ms.Carries Dayschool
Carrie Hillis
Conway, AR
07.2015 - 11.2019
- Maintained supplies inventory for the classroom including art materials and books.
- Participated in staff meetings and professional development workshops.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Developed lesson plans and activities to engage children in learning.
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
- Engaged with children on individual basis to build positive, trusting relationships.
Housekeeper/In-Home Nanny
Jocelyn and Calvin Ralls
Springfield, AR
06.2014 - 08.2017
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Read stories aloud to the children and engaged them in creative play activities.
- Gave medication to children as directed by parents or guardians.
- Researched new places or activities that would be interesting and beneficial for the kids.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
Firehouse Subs
Eddie Tank
Conway, AR
02.2012 - 10.2014
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
High School Diploma -
Morrilton High School
Morrilton, AR05-2014
Some College (No Degree) -
UACCM
Skills
- Sanitation Procedures
- Cake Decorating
- Order Fulfillment
- Icing techniques
- Supply Ordering
- Food presentation
- Staff Development
- Strategic Planning
- Performance Management
- Professional communication skills
- Personable and Approachable
- Organization and Time Management
- Decision-Making
- Data Management
- Flexible and Adaptable
- Dependable and Responsible
- Management skills
- Customer Relations
- Multitasking
References
- Karrie Stane (Ms.Carries Dayschool Office Manager) | 501-208-2465
- Jocelyn/Calvin Ralls | 501-428-0409
- Charles Plummer | 1-479-453-0513
Timeline
Bakery Team Lead
Sam's Club
01.2023 - Current
Deli/Bakery Team Lead
Walmart
11.2019 - 01.2023
Ms.Carries Dayschool
Carrie Hillis
07.2015 - 11.2019
Housekeeper/In-Home Nanny
Jocelyn and Calvin Ralls
06.2014 - 08.2017
Firehouse Subs
Eddie Tank
02.2012 - 10.2014
High School Diploma -
Morrilton High School
Some College (No Degree) -
UACCM