AUTUMN HART
Columbus,OH
Summary
Results-driven leader with over 10 years of experience in coaching and developing high-performing teams across financial services, government operations, and strategic outreach. Proven track record of enhancing professional growth, driving operational efficiencies, and implementing process improvements. Passion for fostering a culture of continuous learning and career advancement.
Demonstrated expertise in coaching methodologies, data-driven decision-making, and stakeholder engagement to support job seekers and professionals in achieving their career goals. Extensive experience in leading branch operations and team management, utilizing strategic planning and operational oversight to ensure branch efficiency and success. Strong knowledge of financial management, policy implementation, and team development to drive organizational goals.
Overview
11
11
years of professional experience
Work History
Branch Chief, GS-12
Department of Army, Ohio National Guard
03.2022 - Current
- Lead and coach a high-performing team of 10 senior employees, providing strategic guidance, professional development, and mentorship to enhance performance and career growth.
- Spearhead the development and implementation of a comprehensive training plan for 8,000 employees in the Government Travel (GTC) division, ensuring compliance and proficiency in financial procedures.
- Develop and execute coaching strategies that strengthen team engagement, improve communication, and increase effectiveness in resolving complex pay and travel-related issues.
- Manage performance tracking and data analysis, leveraging insights to assess training impact and drive continuous process improvements.
Financial Systems Specialist (Air Force Help Desk) GS-7-11
DFAS Columbus, Ohio
09.2019 - 03.2022
- Conducted coaching sessions for over 100 employees, enhancing their financial systems expertise and problem-solving capabilities.
- Provided one-on-one coaching and mentorship to employees, ensuring readiness for system implementations and process changes.
- Led coaching initiatives to integrate the APPLAUZ program, fostering a high-performance culture within the team.
- Collaborated with IT department to troubleshoot system issues, minimizing downtime and disruption to business operations.
Financial (Accounting) Technician GS-5-6
DFAS Columbus, Ohio
07.2014 - 09.2019
- Coached and mentored junior financial technicians, enhancing their technical proficiency and increasing overall team productivity.
- Led onboarding and training programs for new hires, facilitating a seamless transition through hands-on mentorship and structured feedback.
- Standardized team processes by training new technicians on operating procedures, ensuring consistency and compliance across financial operations.
- Implemented process improvements that optimized financial workflows, reducing inefficiencies and enhancing service delivery.
Education
Master of Science - Leadership
Walden University
Minneapolis, MN12-2014
Bachelor of Arts - Business Administration
Ohio Dominican University
Columbus, OH12-2009
Skills
- Team Coaching & Development
- Strategic Planning & Business Process Improvement
- Data-Driven Decision-Making
- Stakeholder Engagement & Communication
- Program & Project Management
- Mentoring and Developing Teams
- Interviewing and Hiring
- Escalation Management
Timeline
Branch Chief, GS-12
Department of Army, Ohio National Guard
03.2022 - Current
Financial Systems Specialist (Air Force Help Desk) GS-7-11
DFAS Columbus, Ohio
09.2019 - 03.2022
Financial (Accounting) Technician GS-5-6
DFAS Columbus, Ohio
07.2014 - 09.2019
Master of Science - Leadership
Walden University
Bachelor of Arts - Business Administration
Ohio Dominican University