Hi, I’m
Autumn Hogan
Waitress
Manchester,USA
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
8
years of professional experience
1
Certification
Work History
Panoramic Plumbing
Office Manager
06.2023 - 12.2023
Job overview
- Promoting the business
- Keeping up with social media
- Answering phone calls
- Learning new software to make the business excel
- Scheduling Jobs
CJs Great West Grill
Waitress
06.2022 - 05.2023
Job overview
- Started as dining room server
- Moved up to Cocktail server (more tables and seat yourself style)
- Bussing tables
- Working Expo in the kitchen as well as take out orders
- Running food to tables
- Sometimes had a host shift to cover for someone
- Started training people as well
- Learned how to set up expo in the kitchen during open and breaking it down at close
Aroma Joe's Coffee
Barista and Assistant Manager
09.2021 - 06.2022
Job overview
- Making coffees, lattes, energy drinks and easy fast food such as bagels, breakfast sandwiches, hashbrowns ect
- Products needed to be done to the book and be consistent
- Required to work in a quick and timely manner
- Assistant manager tasks
- Machine cleaning/calibrating
- Bank deposits
- Inventory
- Delivery trucks
- Keeping up with the safe; getting change
- Covering shifts and long hours if no one else could cover
- Opening the store alone
Education
Raymond High SchoolRaymond, NH
High school diploma
06.2018
Skills
- Busser
- Barista Experience
- Expediting
- Food Preparation
- Communication skills
- Customer service
- Assistant Manager Experience
- POS
- Organizational skills
- Customer relations
- Strong multitasking
- Team collaboration
- Cleanliness
- Safe food handling
- Menu recommendations
- Memory retention
- Food running
- Order accuracy
- Menu memorization
- Allergy awareness
- Seating arrangements
- Upselling
Certification
- Real World Parenting 2019 to Present Took an Real World Parenting class online in high school and received a certificate for it.
- Early Childhood Education 2019 to Present Took an Early Childhood Education class online in high school and received a certificate for it.
- Food Handler Certification
Training
- Food service: Customer situations — Proficient April 2024 Identifying and addressing customer needs in a food service setting Full results: Proficient
Timeline
Office Manager
Panoramic Plumbing
06.2023 - 12.2023
Waitress
CJs Great West Grill
06.2022 - 05.2023
Barista and Assistant Manager
Aroma Joe's Coffee
09.2021 - 06.2022
Raymond High School
High school diploma