Auzam Awan
Toledo,OH
Summary
Friendly Cashier offering more than 5 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
Work History
Area Sales Manager
Leaf Filter
02.2023 - 07.2024
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Built lasting relationships with clients through outstanding customer service interactions.
Store Manager
AT&T
01.2022 - 07.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Floor Manager
Macy's
09.2018 - 02.2023
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained records related to sales, returns and inventory availability.
- Maintained organized, presentable merchandise to drive continuous sales.
- Sometimes help in the receiving department with unpacking merchandise boxes
Sales Associate
7-Eleven
02.2017 - 04.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Maintained organized, presentable merchandise to drive continuous sales.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained customer satisfaction with product returns quickly and professionally.
Cashier
Home Depot
02.2016 - 01.2017
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Educated customers on promotions to enhance sales.
Education
High School Diploma -
Newfield High School
Selden, NY06.2019
Skills
- Drawer management
- Bagging and packaging
- Product upselling
- Cash register operations sales
- Stocking and replenishing
- Communication skills
- Relationship Building
- Sales Presentations
- Sales team supervision
- Territory Management
- Sales Tracking
Languages
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
English
Full Professional
Timeline
Area Sales Manager
Leaf Filter
02.2023 - 07.2024
Store Manager
AT&T
01.2022 - 07.2024
Floor Manager
Macy's
09.2018 - 02.2023
Sales Associate
7-Eleven
02.2017 - 04.2018
Cashier
Home Depot
02.2016 - 01.2017
High School Diploma -
Newfield High School