Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guillermo Flores

East Palo Alto,CA

Summary

Driven Service Sales Representative with a passion for the automotive industry with hands-on experience working on cars. Knowledgeable about selling in B2C environments with proven expertise in exceeding sales targets. Recognized for maintaining strong communication and interpersonal skills.

Overview

5
5
years of professional experience

Work History

Service Sales Representative

Wheel Works
11.2023 - Current
  • Responsible for scheduling service appointments and managing the service workflow.
  • Served as a primary point of contact for customers seeking automotive maintenance and repair services.
  • Engaged with and assisted customers in the selection of products based on customer needs, product specifications and applicable regulations.
  • Oversaw parts inventory, conducting regular audits and initiating replenishment orders to meet service demands.
  • Informed customers of promotions to increase sales productivity and volume.
  • Exceeded sales targets by 15% with execution of full sales cycle processing from initial lead processing through conversion and closing.

Detailing Supervisor

Simply Clean Mobile
01.2023 - 11.2023
  • Trained detail team to deliver best possible service to customers with quality work.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Inspected finished work to verify employee compliance with detailing standards.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns.
  • Built reputation for comprehensive detailing work covering bodies, interiors and engine compartments.


Retail Sales Associate

Pet Food Express
10.2020 - 01.2023
  • Greeted customers and helped with product questions and selections.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.


Education

GED -

Menlo-Atherton High School
East Palo Alto, CA

Skills

  • Product management and pricing
  • Pipeline building
  • Sales expertise
  • Inventory management
  • Product and service knowledge
  • Customer experience enhancement
  • Relationship building
  • Network development

Languages

Spanish
English

Timeline

Service Sales Representative

Wheel Works
11.2023 - Current

Detailing Supervisor

Simply Clean Mobile
01.2023 - 11.2023

Retail Sales Associate

Pet Food Express
10.2020 - 01.2023

GED -

Menlo-Atherton High School

Similar Profiles

CREATE PROFILE