Ava Alvarez
Miami
Summary
Reliable and outgoing retail associate with experience working at Papa Joe’s Waterfront and Marker 88 as a host and retail store associate. Great at helping customers, handling busy shifts, and keeping the store organized. Known for being friendly, dependable, and a strong team player.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Host/Retail Sales Associate
Papa Joes Waterfront
Islamorada
03.2024 - 12.2025
- Greeted and seated guests in a friendly manner.
- Managed waitlist and coordinated seating arrangements efficiently.
- Answered phone calls and provided information about restaurant services.
- Provided excellent customer service by anticipating customer needs.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Assisted customers in product selection and provided excellent service.
- Maintained store cleanliness and organized merchandise displays.
- Handled customer complaints and resolved issues promptly.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
Host/Retail Sales Associate
Marker 88
Islamorada
06.2023 - 03.2024
- Greeted and seated guests in a friendly manner.
- Answered phone calls and provided information about restaurant services.
- Managed waitlist and coordinated seating arrangements efficiently.
- Assisted customers in product selection and provided excellent service.
- Maintained store cleanliness and organized merchandise displays.
- Handled customer complaints and resolved issues promptly.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Created price tags and merchandise signs for new items.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Bagged or packaged purchases and wrapped gifts.
Education
Associate of Arts - Criminology
Miami Dade College
Miami, FL 08.2025 - 12.2025
Coral Shores High School
Islamorada, FloridaSkills
- Customer service
- Problem solving
- Time management
- Cleanliness maintenance
- Conflict resolution
- Friendly and outgoing
Languages
English
Native/ Bilingual
Spanish
Limited
Portuguese
Limited
Affiliations
- Babysitting
- Helping with family events
- Volunteering
- Hosting
Timeline
Associate of Arts - Criminology
Miami Dade College
08.2025 - 12.2025
Host/Retail Sales Associate
Papa Joes Waterfront
03.2024 - 12.2025
Host/Retail Sales Associate
Marker 88
06.2023 - 03.2024
Coral Shores High School