Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ava Alvarez

Miami

Summary

Reliable and outgoing retail associate with experience working at Papa Joe’s Waterfront and Marker 88 as a host and retail store associate. Great at helping customers, handling busy shifts, and keeping the store organized. Known for being friendly, dependable, and a strong team player.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education

Work History

Host/Retail Sales Associate

Papa Joes Waterfront
Islamorada
03.2024 - 12.2025
  • Greeted and seated guests in a friendly manner.
  • Managed waitlist and coordinated seating arrangements efficiently.
  • Answered phone calls and provided information about restaurant services.
  • Provided excellent customer service by anticipating customer needs.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Assisted customers in product selection and provided excellent service.
  • Maintained store cleanliness and organized merchandise displays.
  • Handled customer complaints and resolved issues promptly.
  • Bagged or packaged purchases and wrapped gifts.
  • Placed special orders or called other stores to find desired items.

Host/Retail Sales Associate

Marker 88
Islamorada
06.2023 - 03.2024
  • Greeted and seated guests in a friendly manner.
  • Answered phone calls and provided information about restaurant services.
  • Managed waitlist and coordinated seating arrangements efficiently.
  • Assisted customers in product selection and provided excellent service.
  • Maintained store cleanliness and organized merchandise displays.
  • Handled customer complaints and resolved issues promptly.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Created price tags and merchandise signs for new items.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Bagged or packaged purchases and wrapped gifts.

Education

Associate of Arts - Criminology

Miami Dade College
Miami, FL
08.2025 - 12.2025

Coral Shores High School
Islamorada, Florida

Skills

  • Customer service
  • Problem solving
  • Time management
  • Cleanliness maintenance
  • Conflict resolution
  • Friendly and outgoing

Languages

English
Native/ Bilingual
Spanish
Limited
Portuguese
Limited

Affiliations

  • Babysitting
  • Helping with family events
  • Volunteering
  • Hosting

Timeline

Associate of Arts - Criminology

Miami Dade College
08.2025 - 12.2025

Host/Retail Sales Associate

Papa Joes Waterfront
03.2024 - 12.2025

Host/Retail Sales Associate

Marker 88
06.2023 - 03.2024

Coral Shores High School
Ava Alvarez