Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Bailey

Sunbury,OH

Summary

Accomplished in delivering exceptional customer service and hospitality, I have improved my skills in cleanliness maintenance and guest accommodation. My calm demeanor and efficient collaboration have consistently enhanced guest experiences, showcasing my ability to meet and exceed employer expectations without compromising service quality.

Overview

3
3
years of professional experience

Work History

Hostess/To Go Server

O’Charley’s
Erie, PA
10.2022 - 07.2024

While hosting I greeted guests and guided them to their table. I maintained the lobby to ensure a clean space for guests when they come in. Occasionally I would bus tables and help out the servers. While working to gos I would take phone orders and prepared them to be picked up as well as online orders.

Customer Service Representative

Erie Insurance
Erie , PA
07.2023 - 02.2024

I worked in the auto department of Erie insurance. I took calls and assisted the person on the other end with filing claims, existing claims, rental vehicles, towing, and any other reason they may have called.

Customer Service

Sara’s Restaurant
Sunbury, OH
05.2021 - 07.2023

I worked at various stations during my time at Sara's. I would make ice cream and milkshakes, take orders, assemble orders, the drive thru window, and cleaning outside.

Education

High School Diploma -

McDowell High School
Erie, PA
06-2023

Skills

  • Customer service
  • Calm demeanor
  • Patience and empathy
  • Hospitality and accommodation
  • Safe food handling
  • Greeting guests
  • Cleanliness maintenance
  • Upselling
  • Efficient collaboration
  • Price memorization
  • Menu design

Timeline

Customer Service Representative

Erie Insurance
07.2023 - 02.2024

Hostess/To Go Server

O’Charley’s
10.2022 - 07.2024

Customer Service

Sara’s Restaurant
05.2021 - 07.2023

High School Diploma -

McDowell High School
Ava Bailey