Accomplished in delivering exceptional customer service and hospitality, I have improved my skills in cleanliness maintenance and guest accommodation. My calm demeanor and efficient collaboration have consistently enhanced guest experiences, showcasing my ability to meet and exceed employer expectations without compromising service quality.
While hosting I greeted guests and guided them to their table. I maintained the lobby to ensure a clean space for guests when they come in. Occasionally I would bus tables and help out the servers. While working to gos I would take phone orders and prepared them to be picked up as well as online orders.
I worked in the auto department of Erie insurance. I took calls and assisted the person on the other end with filing claims, existing claims, rental vehicles, towing, and any other reason they may have called.
I worked at various stations during my time at Sara's. I would make ice cream and milkshakes, take orders, assemble orders, the drive thru window, and cleaning outside.