Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Adriana Crouch

Peoria,AZ

Summary

To seek and maintain a proper full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving.

Overview

2
2
years of professional experience

Work History

Hostess/To Go Server

Firebirds Wood Fired Grill
01.2022 - Current
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Shift Lead Supervisor

Dairy Queen Grill & Chill
03.2022 - 01.2023
  • Improved team efficiency by implementing effective scheduling and task delegation.
  • Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
  • Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
  • Streamlined operational processes for increased productivity and reduced labor costs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Raymond S. Kellis
Glendale, AZ
05.2022

Skills

  • Guest Complaint Resolution
  • Server Support
  • Reservations Management
  • Complaint Handling
  • Customer Service
  • Payment Processing
  • Phone etiquette
  • Adaptability
  • Professional demeanor
  • Active listening
  • Team Player
  • Attention to Detail

Additional Information

I would love to experience a professional medical environment for future job opportunities as a veterinarian. I am a very compassionate person who loves animals. I plan to save up the money I earn for veterinarian school and to move out on my own some day.

Timeline

Shift Lead Supervisor

Dairy Queen Grill & Chill
03.2022 - 01.2023

Hostess/To Go Server

Firebirds Wood Fired Grill
01.2022 - Current

High School Diploma -

Raymond S. Kellis

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Adriana Crouch