Outgoing, positive and customer-focused barista with 5 plus years of
experience working in coffee houses serving high-quality espresso and
brewed coffee.
Overview
4
4
years of professional experience
Work History
Shift Manager/Barista
Urban Sailor Coffee
01.2022 - Current
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Barista/Retail Sales Associate
Black Rifle Coffee Company
12.2020 - 01.2022
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Bachelor of Science - Urban Ecology
University of Utah
Salt Lake City, UT
05-2025
Skills
Reliable team player with a friendly, positive demeanor, who enjoys interacting with customers
Can work efficiently under high-pressure situations during peak hours