Ava Boivin
Scottsdale,AZ
Summary
Current masters student in Counseling Psychology with hands-on experience in team leadership and customer service. Proven ability to mentor peers and resolve guest inquiries, enhancing overall customer satisfaction. Eager to contribute to a supportive environment while developing practical skills in the real world.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Scottsdale, AZ
04.2026 - Current
- Ensured timely deliveries by navigating efficiently through various routes.
- Maintained high customer satisfaction by providing friendly and professional service.
- Utilized delivery tracking systems to manage orders and optimize delivery times.
- Communicated effectively with customers regarding delivery updates and issues.
- Managed multiple deliveries simultaneously, prioritizing tasks to meet deadlines.
- Operated vehicle safely in highly congested areas with no traffic violations.
Team Leader
Harkins Theaters
Scottsdale, AZ
12.2024 - Current
- Trained and mentored team members on best customer service practices.
- Resolved guest inquiries and complaints to enhance guest satisfaction.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Increased customer satisfaction with prompt and accurate issue resolution, leading a dedicated customer service team.
Education
Master of Science - Counseling Psychology
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ05-2031
High School Diploma -
Horizon High School
Scottsdale, AZ05-2025
Skills
- Positive attitude
- Customer service
- Dependable and reliable
- Time management
- Teamwork and collaboration
- Attention to detail
Certification
- Food Handlers Card
- ServSafe Manager License
Timeline
Delivery Driver
DoorDash
04.2026 - Current
Team Leader
Harkins Theaters
12.2024 - Current
Master of Science - Counseling Psychology
Maricopa Community Colleges, Scottsdale Community College
High School Diploma -
Horizon High School