Ava Bowers
Murfreesboro,TN
Summary
Dynamic professional with a proven track record at Emerald Heart Café and Dispensary, excelling in customer education and product knowledge. Skilled in building rapport and enhancing customer loyalty, I effectively drove sales and developed engaging content for social media, showcasing my creativity and commitment to excellence in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Budtender
Emerald Heart Café and Dispensary
06.2025 - Current
- Educated customers on product selection and usage to enhance overall experience.
- Cultivated strong customer relationships to boost loyalty and satisfaction.
- Sold flower concentrates and edibles in a fast-paced environment.
- Maintained a clean and organized dispensary environment for optimal operations.
- Weighed, prepared, and packaged various types of products efficiently.
- Participated in ongoing education regarding cannabis laws to ensure compliance.
Social Media Assistant
Emerald Heart Café and Dispensary
06.2025 - Current
- Assisted in creating engaging content for social media platforms, enhancing brand recognition.
- Collaborated with team members to develop promotional campaigns or events aligned with business goals.
- Conducted research on industry trends and competitor activities to create content strategies.
- Developed visual assets using design software to enhance social media presence and engagement.
Pet Sitter
Rover.com
05.2023 - Current
- Provided attentive care for pets, ensuring safety and well-being during visits.
- Managed daily feeding schedules and medication administration for various animals.
- Developed strong relationships with pet owners through effective communication and updates.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
Retail Sales Associate
Buff City Soap
04.2021 - 07.2022
- Assisted customers with product selection and provided knowledge on ingredient benefits.
- Managed inventory levels, ensuring products were adequately stocked and organized.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
- Trained new associates on sales techniques and operational procedures to ensure compliance.
Education
No Degree -
Middle Tennessee University
Murfreesboro, TNSkills
- Product merchandising
- Customer education
- Product knowledge expertise
- Sales proficiency
- Building rapport
- Patience and empathy
Timeline
Budtender
Emerald Heart Café and Dispensary
06.2025 - Current
Social Media Assistant
Emerald Heart Café and Dispensary
06.2025 - Current
Pet Sitter
Rover.com
05.2023 - Current
Retail Sales Associate
Buff City Soap
04.2021 - 07.2022
No Degree -
Middle Tennessee University