Ava Christou
Buffalo,NY
Summary
Currently pursuing a bachelor’s degree in psychology, aiming to transition into nursing school upon graduation in 2025. Strong interpersonal skills and a commitment to delivering outstanding service. Excited to apply my skills and dedication in a role that emphasizes high standards of care and exceptional service.
Overview
6
6
years of professional experience
Work History
Pet Care Provider
Rover.com
11.2022 - Current
- Provided in-home care for dogs and cats, ensuring their health, safety, and comfort while their owners were away.
- Administered medications for various health conditions, contributing to improved overall pet health.
- Developed a client base of repeat customers with a 5-star rating on Rover.com for exceptional care and communication.
Customer Service Teammate
GO Car Wash
05.2024 - 08.2024
- Safely directed vehicles onto the conveyor belt system in the car wash tunnel, ensuring proper alignment and preventing accidents or delays during the washing process.
- Trained new team members on company policies and procedures, ensuring consistent quality of service.
- Worked collaboratively with fellow teammates to maintain efficiency, especially during busy hours, ensuring a smooth flow of cars through the tunnel.
- Prepped vehicles by power-washing the exterior to remove dirt and debris stains before they entered the tunnel
Sales Advisor
Delta Sonic Car Wash Systems
11.2020 - 06.2022
- Greeted and interacted with customers to explain the various car wash services, packages, and promotions available, providing personalized recommendations based on their needs.
- Achieved top sales of premium car wash services, boosting revenue for the location.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Technician
Delta Sonic Car Wash Systems
08.2020 - 06.2022
- Provided high-quality exterior and interior car cleaning services to ensure customer satisfaction.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed detailed cleaning services, including hand drying, vacuuming, polishing, waxing, tire shining, steam and glass cleaning
- Actively engaged with customers to obtain feedback, address concerns, and ensure they left satisfied
Cleaning Technician
American Commercial Cleaning Company
01.2019 - 03.2020
- Performed daily cleaning tasks across Bryant and Stratton campus, including classrooms, lecture halls, offices, restrooms, and common areas, ensuring a clean and sanitary environment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
Bachelor of Science - Psychology
University At Buffalo
Buffalo, NY05.2025
High School Diploma -
Cicero North Syracuse High School
Cicero06.2021
Skills
- Problem Solving
- Detail Orientated
- Customer Service
- Works Well Under Pressure
- Team Collaboration
- Ability To Work In Fast Paced Environments
- Effective Time Management
Volunteer work
- St Sophia's Greek Orthadox Church
- If We Eat They Eat
- Buddy's Second Chance Rescue
Timeline
Customer Service Teammate
GO Car Wash
05.2024 - 08.2024
Pet Care Provider
Rover.com
11.2022 - Current
Sales Advisor
Delta Sonic Car Wash Systems
11.2020 - 06.2022
Technician
Delta Sonic Car Wash Systems
08.2020 - 06.2022
Cleaning Technician
American Commercial Cleaning Company
01.2019 - 03.2020
Bachelor of Science - Psychology
University At Buffalo
High School Diploma -
Cicero North Syracuse High School
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