Madison Cunningham
Franklin Park,IL
Summary
Adaptable professional with diverse experience in management, client relations, and operational support. Proven ability to communicate effectively, manage multiple responsibilities, and deliver high-quality results. Skilled in organization, team leadership, and problem-solving. Seeking to leverage broad experience in a dynamic role where attention to detail and efficiency are valued.
Overview
7
7
years of professional experience
Work History
Pet Care Provider
Rover App
01.2022 - Current
- Provided one-on-one care for over 20 dogs, ensuring adherence to specific schedules and care instructions
- Effectively communicated with clients to schedule services and manage expectations
- Gained a loyal client base, resulting in many returning clients and new clients through word-of-mouth referrals
- Managed multiple bookings simultaneously, ensuring all pets received personalized and attentive care.
Store Manager
Haagen-Dazs Ice Cream Shop
04.2021 - 09.2021
- Managed daily shop operations, including customer service, employee schedules for 10 employees, and inventory
- Addressed and resolved customer complaints, enhancing customer satisfaction
- Led hiring and training initiatives, ensuring a well-prepared team.
Sales Associate
Haagen-Dazs Ice Cream Shop
08.2019 - 04.2021
- Assisted customers with orders, upselling products to increase sales
- Independently opened and closed the shop, managing cash drawers and store security.
Pool House Attendant
Franklin Park Park District
04.2018 - 08.2019
- Managed customer inquiries and check-ins, ensuring a safe and welcoming environment
- Operated concession stand and handled cash transactions, maintaining accurate records.
Retail Associate/Cashier
Tony's Finer Foods
05.2017 - 10.2017
- Provided friendly and efficient customer service at checkout
- Managed cash drawer and ensured accurate transactions at the close of each shift.
Skills
- Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Client Communication
- Team Management
- Organization & Scheduling
- Operations Management
- Scheduling & Organization
- Team Leadership
- Problem Solving
- Pet Care & Handling
- Conflict Resolution
- Pet Boarding
Education and Certifications
- East Leyden High School, Franklin Park, IL - Diploma, May 2019
- Triton College, River Grove, IL - 23 credits toward a BA in Business
- Food Service Sanitation Certification
Timeline
Pet Care Provider
Rover App
01.2022 - Current
Store Manager
Haagen-Dazs Ice Cream Shop
04.2021 - 09.2021
Sales Associate
Haagen-Dazs Ice Cream Shop
08.2019 - 04.2021
Pool House Attendant
Franklin Park Park District
04.2018 - 08.2019
Retail Associate/Cashier
Tony's Finer Foods
05.2017 - 10.2017
Similar Profiles
Adrie HammAdrie Hamm
Pet Sitter at Multiple Dogs Through The Rover AppPet Sitter at Multiple Dogs Through The Rover App
Francesca DuretFrancesca Duret
Pet Sitter at Online App Called RoverPet Sitter at Online App Called Rover
MOHD GUFRAN CHORWADWALAMOHD GUFRAN CHORWADWALA
Manual QA at LET'S TALK Mobile App (Admin app/Customer app)Manual QA at LET'S TALK Mobile App (Admin app/Customer app)