Ava Chumley
Vidalia,GA
Summary
I am a dependable management professional with strong experience in customer service, team leadership, scheduling, and administrative operations within any environment. I am skilled in handling different customer situations, resolving concerns professionally, and maintaining positive client relationships. I am also experienced in creating employee schedules, coordinating appointments and events, managing inventory and vendor invoices, and maintaining accurate financial records, including cash handling and deposit preparation. I have a proven ability to train and support staff, promote teamwork, and ensure compliance with safety and operational standards. Lastly, I am organized, efficient, and adaptable, with transferable skills well-suited for administrative, office, or customer support roles.
Overview
2026
2026
years of professional experience
Work History
Manager
Ellianos Coffee
- Oversaw daily operations in a fast-paced food service environment, while maintaining efficiency, organization and excellent customer service.
- Answered phone calls, responded to customer’s questions, resolved concerns and maintained professional communication with customers and suppliers.
- Managed customer relations by responding to issues quickly and ensuring a positive service experience.
- Maintained a clean, safe, and organized workspace in compliance with health, safety and sanitation regulations.
- Trained, supervised, and supported staff to improve performance at Elliano’s.
- Monitored inventory levels, tracked supplies and maintained accurate stock records according to the owners rules.
- Created, submitted and received supply orders while making sure items were delivered on time.
- Scheduled equipment maintenance and service appointments to ensure smooth daily operations for customers and staff.
Assistant Manager
Sweet Onion Social
Vidalia, GA
02.2025 - 02.2026
- Created and managed employee schedules, ensuring the proper amount of staff, while working with requested time off.
- Processed invoices and prepared payments for inventory orders, while maintaining accurate financial and vendor records.
- Provided excellent customer service by addressing concerns, resolving issues promptly and maintaining positive relationships with customers.
- Conducted team meetings to promote clear communication, strengthen teamwork and improve overall staff performance to make work run smoother.
- Scheduled reservations, appointments and coordinated event bookings to ensure smooth and organized operations for everyone.
- Assisted with event preparation, including setup and organziation.
- Handled cash management procedures, including organizing funds, counting cash drawers and preparing correct bank deposits.
- Maintained organized operational and financial records to support accountability and efficient business practices.
- Supported management in daily administrative tasks, improving workflow efficiency and team productivity.
Education
High School Diploma - Aerospace Engineering
Toombs County High School
Lyons05.2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Relationship building
- Operations management
- Shift scheduling
- Sales techniques
- Workforce management
- Financial management
- Employee onboarding
- Computer skills
- Effective communication
- Adaptability and flexibility
- Positive attitude
- Attention to detail
- Multitasking
Timeline
Assistant Manager
Sweet Onion Social
02.2025 - 02.2026
Manager
Ellianos Coffee
High School Diploma - Aerospace Engineering
Toombs County High School