Ava Colangelo
Pine Bush
Summary
Dedicated front of house employee with strong communication and attention to detail. Proven ability to enhance guest experiences through effective conflict resolution and teamwork.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Rinos Pizzeria And Ristorante
Pine Bush
04.2026 - Current
- Greeted and welcomed guests with friendly and attentive service.
- Assisted servers in delivering food and beverages to tables promptly.
- Maintained cleanliness of dining area and ensured tables were set properly.
- Handled customer inquiries and resolved issues with professionalism.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided menu information and made recommendations to enhance guest experience.
- Supported team members during busy shifts by maintaining efficient workflow.
Front of House Employee
Johnny's Pizza
Rock Tavern
02.2021 - 08.2023
- Explained menu items, took orders and delivered food courses according to instruction.
- Resolved any customer complaints or issues promptly with professionalism.
- Prepared drinks upon request according to recipes and standards set by management.
- Performed opening and closing duties such as counting money, organizing supplies.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Assisted with training new front of house employees on procedures and policies.
- Checked food quality regularly before serving it to customers.
Education
Bachelor of Science - Marine Transportation With USCG 3rd Mate License
Maritime College
The Bronx, NY09-2026
Skills
- Communication skills
- Team collaboration
- Customer service
- Time management
- Conflict resolution
- Strong work ethic
- Attention to detail
- Table setting expertise
- Seating arrangements
- Professional appearance
Timeline
Front of House Employee
Rinos Pizzeria And Ristorante
04.2026 - Current
Front of House Employee
Johnny's Pizza
02.2021 - 08.2023
Bachelor of Science - Marine Transportation With USCG 3rd Mate License
Maritime College