Summary
Overview
Work History
Education
Skills
References
Timeline
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Ava Conaty

Las Vegas,NV

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

6
6
years of professional experience

Work History

Sales Associate & Keyholder

NobiliTea
08.2021 - 02.2022
  • Consistently exceeded daily and weekly sales quotas through upselling and personalized customer recommendations.
  • Provided exceptional customer service, resulting in repeat clientele and recognition as one of the top-performing associates.
  • Entrusted with keyholder duties, including store opening/closing, cash register reconciliation, and inventory oversight.
  • Maintained organized product displays and ensured store readiness for high-volume customer traffic.

VIP Server

Las Vegas Ballpark
03.2023 - 08.2023
  • Delivered personalized customer service to VIP suite guests, customizing orders and anticipating needs in a fast-paced setting.
  • Managed high-value food and beverage transactions with accuracy and efficiency.
  • Built strong rapport with regular guests, leading to repeat business and direct client praise.
  • Coordinated with team members to ensure seamless event service and guest satisfaction.

Owner

Online Clothing Marketplace
01.2020 - Current
  • Launched and managed a profitable online retail store with full responsibility for sales, marketing, customer service, and fulfillment.
  • Developed digital marketing campaigns that grew customer base and drove consistent revenue growth.
  • Handled all customer inquiries, returns, and conflict resolutions with a focus on customer retention and satisfaction.

Media Marketing Intern

Vanity LLC
04.2025 - Current
  • Created visually cohesive social media content to drive brand engagement and online sales.
  • Collaborated on mood boards, brand identity, and seasonal product campaigns targeting Gen Z consumers.

Bookkeeping Assistant

Jedra LLC
06.2019 - Current
  • Managed financial records, billing, and account reconciliations, demonstrating organizational and detail-oriented skills transferable to sales operations.

Graphic Design Assistant

Pepperdine University Study Abroad
03.2025 - 04.2025
  • Assisted in design and production of limited-edition merchandise, contributing to visual branding and student engagement.

Education

Bachelor of Arts - Political Science

Pepperdine University
Malibu, CA
01-2026

High School Diploma -

Faith Lutheran High School
Las Vegas, NV
01-2022

Skills

  • Retail Sales & Upselling
  • Customer Service & Engagement
  • Sales Quotas & Revenue Growth
  • Cash Handling & POS Operations
  • Keyholder & Store Operations
  • Visual Merchandising
  • Time Management
  • Conflict Resolution
  • Communication & Team Collaboration

References

  • JoAnn Traasdahl, Jedra LLC, jobct@cox.net
  • Tiffany Drew, Manager at NobiliTea, tiffanydrewocampo@gmail.com
  • Tiffany Ellinger, Coworker at NobiliTea, tiffanyellinger04@gmail.com
  • Shawn Barrack, Hiring Manager at Las Vegas Ballpark, (702)677-2811
  • Sandra Sampson, Manager at Las Vegas Ballpark, ssampson@levyrestaurants.com

Timeline

Media Marketing Intern

Vanity LLC
04.2025 - Current

Graphic Design Assistant

Pepperdine University Study Abroad
03.2025 - 04.2025

VIP Server

Las Vegas Ballpark
03.2023 - 08.2023

Sales Associate & Keyholder

NobiliTea
08.2021 - 02.2022

Owner

Online Clothing Marketplace
01.2020 - Current

Bookkeeping Assistant

Jedra LLC
06.2019 - Current

Bachelor of Arts - Political Science

Pepperdine University

High School Diploma -

Faith Lutheran High School