Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
Sales Associate
TJ Max
Summerville, SC
09.2024 - 11.2024
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Woodland High School
Dorchester, SC
DCCTC
Dorchester, SC
Skills
Teamwork and Collaboration
Time Management
Cash Handling
CNA Skills 1-22
References
● Aurora Mclaney- mclaneyaurora@gmail.com- (843)-834-9758- 219 Evesham Dr.
● Kayla Bennett- kaylar0704@gmail.com- (843)-749-9883- 1205 OT Wallace Blvd