Ava Doucette
Orlando,FL
Summary
Dynamic and customer-focused, excelled at Cut 5 as a Host/Barista, enhancing guest satisfaction and restaurant efficiency through communication and multitasking skills. Spearheaded a team-oriented approach to streamline seating processes and support food delivery, significantly boosting service timeliness without compromising the welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Host/Barista
Cut 5
10.2023 - 07.2024
- Familiar with using Open Table
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
No Degree - Event Management
University of Central Florida
Orlando, FL04-2028
Skills
- Customer service
- Multitasking proficiency
- Team player mentality
- Professional appearance
- Table assignment coordination
- Effective time management
- Exceptional communication
Timeline
Host/Barista
Cut 5
10.2023 - 07.2024
No Degree - Event Management
University of Central Florida
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