Karla Cobarruvias
Las Vegas,NV
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Host/Barista
Cafe Hollywood
09.2022 - 01.2023
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Maintained regular and consistent attendance and punctuality.
Cashier/Server
La Crude By El Compa
04.2022 - 06.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Car Wash Employee
Sixt Rent A Car
07.2021 - 02.2022
- Inspected vehicles and equipment for visible damage.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Removed dirt and debris from vehicle and equipment interiors.
Shift Manager
Sonics Drive In
07.2020 - 06.2021
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV06.2020
Skills
- Conflict Mediation
- Safe Food Handling Practices
- Table Setting Knowledge
- Coffee Machinery
- Cash Register Operation
- Team Instructions
- Billing and Payment Processing
- Clean and Sanitize
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Risk comes from not knowing what you are doing.
Warren Buffett
Timeline
Host/Barista
Cafe Hollywood
09.2022 - 01.2023
Cashier/Server
La Crude By El Compa
04.2022 - 06.2022
Car Wash Employee
Sixt Rent A Car
07.2021 - 02.2022
Shift Manager
Sonics Drive In
07.2020 - 06.2021
High School Diploma -
Eldorado High School
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