Ava Dunmire
Charlotte,NC
Summary
Dynamic and dedicated professional with a strong background at Camp Bow Wow, excelling in customer relationship management and organizational skills. Proven ability to enhance team collaboration and ensure animal welfare through effective communication and leadership. Pet CPR certified, with a passion for delivering exceptional service and fostering positive customer experiences.
Overview
4
4
years of professional experience
Work History
Camp Counselor
Camp Bow Wow
Charlotte, NC
04.2022 - Current
- Documented detailed health notes for each animal to monitor conditions effectively.
- Maintained comprehensive records of feedings, medications, and other vital information.
- Organized supplies essential for daily operations of kennel facility efficiently.
- Ensured adherence to safety protocols during animal handling to promote welfare.
- Maintained clean and organized work areas in compliance with company standards.
Shift Leader
Camp Bow Wow
Charlotte, NC
04.2022 - Current
- Conducted daily health assessments of all animals, documenting behavioral and physical changes for management review.
- Ensured professional relationships with co-workers through effective communication.
- Performed grooming tasks, including nail trimming, ear cleaning, and teeth brushing on specific dog breeds.
- Maintained cleanliness and safety in daycare facility by regularly sanitizing cages, bowls, toys, and play areas.
- Monitored dog interactions to guarantee the safety of both animals and humans.
Front Desk Receptionist
Camp Bow Wow
Charlotte, NC
04.2022 - Current
- Organized and prioritized tasks to achieve service goals efficiently.
- Engaged customers through effective interpersonal skills, fostering positive relationships.
- Provided support and guidance to colleagues, enhancing collaboration within the team.
- Identified and addressed customer needs promptly and effectively.
Customer Service Representative
Wolfman Pizza
Charlotte, NC
11.2021 - 12.2023
- Resolved customer inquiries through phone, email, and chat promptly.
- Collaborated in team environments to enhance workplace productivity.
- Exhibited strong problem-solving skills, addressing issues efficiently.
- Engaged customers through effective interpersonal communication techniques.
- Executed daily responsibilities with accuracy and efficiency.
Education
Business
Central Piedmont Community College
Charlotte, NCSkills
- Customer relationship management
- Organizational skills
- Time management
- Pet CPR certified
- Positive leadership qualities
- Marketing and sales
- Restaurant experience
Timeline
Camp Counselor
Camp Bow Wow
04.2022 - Current
Shift Leader
Camp Bow Wow
04.2022 - Current
Front Desk Receptionist
Camp Bow Wow
04.2022 - Current
Customer Service Representative
Wolfman Pizza
11.2021 - 12.2023
Business
Central Piedmont Community College