Ava Ford
Buda,TX
Summary
Versatile team member offering experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
1
1
year of professional experience
Work History
Personal Shopper/Curbside
HEB Grocery Store
04.2023 - 03.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Loaded and unloaded orders at customer's homes or locations.
Education
No Degree -
Live Oak Academy
Buda, TX05.2025
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Flexible Schedule
- Heavy Lifting
- Documentation And Reporting
- Product Knowledge
Accomplishments
Received "Curbie of the Week" designation two times during employment.
Received Service Excellence award
Timeline
Personal Shopper/Curbside
HEB Grocery Store
04.2023 - 03.2024
No Degree -
Live Oak Academy