Ava Fox
Gainesville
Summary
Results-driven candidate with extensive experience in handling confidential medical information, well-versed in HIPAA compliance. Current pharmacy technician diploma student who has completed a majority of the program.
Overview
19
19
years of professional experience
Work History
Medical Records Processing Specialist
Healthmark Group
Dallas, TX
09.2021 - 03.2026
- Processed requests for medical records while ensuring compliance with HIPAA regulations.
- Managed electronic health record systems to maintain data integrity and accuracy.
- Reviewed documentation to verify completeness before releasing medical records.
- Assisted in audits to ensure adherence to regulatory standards and internal policies.
- Reduced errors in released records by thoroughly reviewing documentation before submission.
- Managed high volumes of record requests efficiently by maintaining excellent organizational skills and attention to detail.
- Increased customer satisfaction levels through prompt responses to inquiries and effective resolution of concerns.
Direct Support Professional
The Company of Rockhouse
Georgetown, TX
07.2019 - 09.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Administered medications accurately according to physician orders and established protocols.
- Conducted regular audits of medication inventory to ensure compliance with regulatory standards.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
Health Information Clerk
Providence Health Center
Waco, TX
06.2007 - 01.2017
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained accurate and organized medical records for patient care and compliance.
- Processed incoming patient information using electronic health record systems efficiently.
- Ensured timely retrieval of medical documentation for healthcare providers' access.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Education
Pharmacy Technician -
Penn Foster Career School
Scranton, PA06.2026
Interdisciplinary Studies
Western Governors University
Salt Lake City, UT11.2017
Skills
- Point of sale systems operation
- Cash handling
- Pharmacy Technician diploma in progress
- Computer skills
Timeline
Medical Records Processing Specialist
Healthmark Group
09.2021 - 03.2026
Direct Support Professional
The Company of Rockhouse
07.2019 - 09.2021
Health Information Clerk
Providence Health Center
06.2007 - 01.2017
Pharmacy Technician -
Penn Foster Career School
Interdisciplinary Studies
Western Governors University