AHIOS Certified Release of Information Specialist
02-2024
Diane Ellis
Medical Records Processer
Killeen,TX
Timeline
Medical Records Processing Specialist
HealthMark-Group
08.2023 - Current
Health Information Management Intern
AdventHealth
05.2023 - 07.2023
Substitute Teacher
Killeen Independent School District
01.2022 - 05.2023
Flight Kitchen Operations Manager
United States Air Force
03.2015 - 02.2018
Executive Food Service Non-Commissioned Officer
United States Air Force
08.2013 - 03.2015
Food Service Accountant
United States Air Force, Shaw
11.2009 - 08.2013
Associate of Science - Medical Office Technology
Central Texas College
05.2001 -
Medical Office Technology Professional Certificate -
Central Texas College
05.2001 - 2023.05
Dental Assistant Certification -
Vista College
Summary
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments, and medications. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Work History
Medical Records Processing Specialist
HealthMark-Group
08.2023 - Current
- Delivered Protected Health Information for subpoenas, court orders, and patient requests within strict deadlines, maintaining expert attention to detail in an extremely fast-paced environment while responding to 90+ requests per day.
- Trained new employees on release of information procedures, ensuring consistent performance across the team.
- Streamline medical record processing workflows, enhancing team efficiency and reducing request turnaround times for improved patient care and compliance.
- Meticulously prepare legal affidavits for record release, ensuring accuracy and adherence to strict legal and regulatory requirements.
- Foster interdepartmental cooperation to optimize record request handling, enhancing overall organizational efficiency and client satisfaction.
- Identify pertinent details within requests, tailored to the purpose, such as medical claims or legal inquiries like line of duty investigations.
Health Information Management Intern
AdventHealth
05.2023 - 07.2023
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Input data into computer programs and filing systems.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Maintained accuracy, completeness, and security for medical records and health information.
- Scanned and uploaded medical records into electronic medical records system.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Substitute Teacher
Killeen Independent School District
01.2022 - 05.2023
- Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions
- Managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration
- Followed lesson plan left by classroom teacher to continue student education and reinforce core concepts
- Create and maintain classroom control that fosters a safe and productive learning environment in accordance with school policies
Flight Kitchen Operations Manager
United States Air Force
03.2015 - 02.2018
- Managed Flight Kitchen expenditures for 600+ customers daily ensuring $15k in supplies available for daily operations
- Effectively communicated expectations of assigned tasks to staff and followed up to assess their understanding and ability to complete them
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction
- Tracked food production levels, meal counts, and supply costs
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Executive Food Service Non-Commissioned Officer
United States Air Force
08.2013 - 03.2015
- Trained and developed a 6-person Joint Service team on food service policies and service standards
- Order, receive, issue, and track inventories of $150K annually in perishable and nonperishable foods and supplies
- Tracked food production levels, meal counts, and supply costs
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
- Oversaw balancing of cash registers, reconciled transactions, and deposited daily earnings
- Maintained compliance with USAF and FDA on policies and procedures for food safety and sanitation.
Food Service Accountant
United States Air Force, Shaw
11.2009 - 08.2013
- Responsible for maintenance of $1.1M Attendant contract which detailed personnel utilizing Military food plan
- Coordinated with post-award staff to advise on contract compliance regarding execution, financial discrepancies, payment terms, deliverable timelines, and security breaches
- Analyzed and discovered discrepancies within Food Service Contract Audit which led to saving $210K in military funding
- Quality Assurance Evaluator for 4 years
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
- Educated employees on specific Quality assurance standards and confirmed maintenance of standards.
Education
Associate of Science - Medical Office Technology
Central Texas College
Killeen, TX 05.2001 -
Medical Office Technology Professional Certificate -
Central Texas College
Killeen, TX 05.2001 - 2023.05
Dental Assistant Certification -
Vista College
Killeen, TXCertification
AHIOS Certified Release of Information Specialist
Skills
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureWork from home optionPersonal development programsWork Availability
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