Ava Fredrickson
Mount Horeb,WI
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Highly-qualified Housekeeping Supervisor offering 3 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
02.2023 - 12.2023
- Picked groceries per order, at a fast pace.
- Dispensed orders to customers in a timely manner.
- Answer calls from customers, and help sort out problems.
Housekeeping Supervisor
Pineland Camping Park
08.2021 - 10.2022
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to campground standards.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
Education
High School Diploma -
Mount Horeb High School
Mount Horeb, WI01.2024
Skills
- Decision-Making
- Planning and Organization
- Flexible Schedule
- Upbeat and Outgoing Attitude
- Task Assignment
- Cleaning Practices
- Cleaning Bathrooms
- Customer Relationship Management
- Dusting Furniture
- Cleaning and Sanitation
- Vacuuming and Sweeping
- Folding Clean Laundry
Additional Information
Some extra information as of now I am still a high school student, I will be graduated on January 19th, 2024. Then minor work laws will not apply. I will be 18 on 06/28/2024.
Timeline
Digital Personal Shopper
Walmart
02.2023 - 12.2023
Housekeeping Supervisor
Pineland Camping Park
08.2021 - 10.2022
High School Diploma -
Mount Horeb High School