Ava French
Hampstead,MD
Overview
3
3
years of professional experience
Work History
Server
Piney Branch Golf Club
06.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Cashier
Outlaw BBQ Smokehouse
06.2021 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Handled high volumes of transactions with accuracy.
- Collaborated with team members to ensure seamless store operations during busy periods.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
- Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Approached every question or concern with calm and level-headed approach.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Nursing
High School Diploma -
Manchester Valley High School
Manchester, MD06.2023
Timeline
Server
Piney Branch Golf Club
06.2023 - Current
Cashier
Outlaw BBQ Smokehouse
06.2021 - 06.2023
Bachelor of Science - Nursing
High School Diploma -
Manchester Valley High School