Mary Berduo-Sandoval
Laurel,DE
Summary
Dynamic server with hospitality experience at pizza palace, adept at enhancing guest satisfaction through exceptional service and effective communication. Bilingual and skilled in POS systems, I consistently managed multiple tables during peak hours, fostering strong relationships with regular customers and driving sales through suggestive selling techniques.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Pizza Palace
Georgetown, DE
04.2021 - 10.2024
- Implemented suggestive selling techniques to enhance guest experience and increase sales.
- Maintained cleanliness and organization of dining area, ensuring compliance with health regulations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising quality
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Nursing
University of Delaware
Georgetown, DEHigh School Diploma -
Laurel High School
Laurel, DE06.2023
Skills
- Bilingual : fluent in English and Spanish
- CPR certified
- ServeSafe food handlers and manager certified
- Basic medical terminology
- Strong verbal and written communication
- Multitasking under pressure
- Team collaboration
- Empathetic and compassionate care
- Strong work ethic
- Exceptional customer service
Certification
CNA certification, CPR Certification, serve safe food handlers and managers certification
Additional Information
I love working with people as hospitality was a great experience learned a lot and continue to learn. Currently in school and very excited to see what the future holds.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Pizza Palace
04.2021 - 10.2024
Nursing
University of Delaware
High School Diploma -
Laurel High School