Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Gambetta

Garfield,NJ

Summary

Extremely experienced in the customer service field with an acquired and crucial combination of thoughtfulness and an upbeat nature. Effective at time-management and staying calm under intense pressure. Reliable and responsible in any position.

Overview

3
3
years of professional experience

Work History

Dunkin' Shift Leader

Dunkin' Donuts
06.2021 - Current
  • Train new employees and delegate daily tasks and responsibilities.
  • Maintain a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
  • Complete cash and credit card transactions accurately using POS software.
  • Oversee daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolve customer complaints and issues and offer thoughtful solutions to maintain customer satisfaction.
  • Enhance customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

Associate of Science - Nursing

Bergen Community College
Paramus, NJ
05.2026

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Decision-making capabilities
  • Time Management
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking
  • Customer Service Management
  • Conflict Resolution
  • Computer Skills

Timeline

Dunkin' Shift Leader

Dunkin' Donuts
06.2021 - Current

Associate of Science - Nursing

Bergen Community College
Ava Gambetta