Ava Gazzilli
Anaheim,CA
Summary
Dynamic customer service professional with a robust background in student engagement. Demonstrated expertise in building positive relationships and enhancing client satisfaction through strong communication and problem-solving skills. Known for exceptional multitasking abilities, and creating environments where customers can excel. Career aspirations include leveraging these skills to further increase engagement and satisfaction in future roles.
Overview
4
4
years of professional experience
Work History
Teacher
Meckka Dance Project
Houston, TX
01.2024 - 08.2024
- Assessed student strengths and weaknesses to determine areas needing improvement.
- Motivated students by providing positive reinforcement when appropriate.
- Selected appropriate music for classes based on genre, speed and skill level required.
Assistant
Ashkan Image | Photography Services
Houston, TX
01.2022 - 01.2023
- Assisted photographers with setting up lighting equipment, backdrops and props for studio shoots.
- Collaborated successfully with various personalities and work styles.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Provided input on potential improvements to existing processes or procedures related to photography services.
Hostess
Hunan Garden
Kingwood, TX
01.2021 - 08.2022
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Resolved any customer complaints or issues quickly and professionally.
- Provided excellent customer service by addressing customer needs promptly.
- Communicated clearly with kitchen staff regarding customer orders.
- Answered phones promptly to record and confirm reservations, and place pickup orders.
Assistant
Celebrity Dance Convention
Phoenix, AZ
01.2021 - 12.2021
- Toured the country while assisting teachers and demonstrating in classes (ages 6-19)
- Engaged with parents/students in a professional manner to facilitate a smooth experience
- Responded promptly to any questions or concerns raised by students or parents.
- Ensured safety protocols were followed while dancers were practicing or performing.
- Created a positive learning environment by encouraging participation from all students regardless of skill level.
Education
Bachelor of Arts - Dance
Chapman University
Orange, CA05-2027
High School Diploma -
High School For The Performing And Visual Arts
Houston05-2025
Skills
- Customer service
- Client relationship management
- Communication skills
- Problem solving
- Interpersonal and client communications
- Operating procedures and policies
- Teamwork and collaboration
- Student engagement
- Dance performance
- Multitasking
- Verbal and written communication
- Adaptability and flexibility
- Hospitality and professionalism
- Task prioritization
Timeline
Teacher
Meckka Dance Project
01.2024 - 08.2024
Assistant
Ashkan Image | Photography Services
01.2022 - 01.2023
Hostess
Hunan Garden
01.2021 - 08.2022
Assistant
Celebrity Dance Convention
01.2021 - 12.2021
Bachelor of Arts - Dance
Chapman University
High School Diploma -
High School For The Performing And Visual Arts
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