Ava Gentry
Norwalk
Summary
Dynamic Patient Access Representative with proven expertise at Fisher Titus in enhancing patient experiences through efficient appointment scheduling and insurance verification. Adept at multitasking and maintaining HIPAA compliance, I excel in delivering exceptional customer service while coordinating workflows to ensure seamless front desk operations.
Overview
1
1
year of professional experience
Work History
Patient Access Representative
Fisher Titus
Norwalk, OH
11.2024 - Current
As a patient access representative I check in patients, answer phones, do referrals, and schedule appointments for patients when needed.
Education
High School Diploma -
Townsend Community School
Castalia, OH05.2024
Skills
Patient check-in
Appointment scheduling
Phone communication
Insurance verification
Referral processing
Customer service orientation
Multitasking capabilities
Workflow coordination
HIPAA compliance
Front desk operations
Timeline
Patient Access Representative
Fisher Titus
11.2024 - Current
High School Diploma -
Townsend Community School