Ava Hansen
Portland,OR
Summary
Motivated and goal oriented individual, with strong interpersonal and communication skills. Solid understanding with how to interact and treat guests as well as fellow coworkers. High proficiency in problem solving and time management.
Overview
3
3
years of professional experience
Work History
Marketing Co-director Intern
Peninsula Seafoods
01.2024 - Current
- Curate social media and website inform buyers of products
- Designing and ordering merchandise for crew and employees
- Bridging the gap between client and company through media
- Communicate with different departments of the company to see what needs more attention marketing wise
Crew Member
Dickey's Barbecue Pit Corp
06.2023 - 09.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Contributed to increased sales by upselling menu items and promoting special offers.
Guest Service Representative
Big Al's
11.2021 - 08.2022
- Welcomed guests on arrival, displaying a professional and friendly approach.
- Responded to guest inquiries, complaints, and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Helped keep products sanitary for guest use.
- Informed guests of promotions we had to offer in attempt to upsell our products.
Education
Bachelor of Science - Journalism
University of Oregon
Eugene, OR06.2026
High School Diploma -
Westview High School
Portland, OR06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Initiative and Self-Motivation
- Clear Communication
Timeline
Marketing Co-director Intern
Peninsula Seafoods
01.2024 - Current
Crew Member
Dickey's Barbecue Pit Corp
06.2023 - 09.2023
Guest Service Representative
Big Al's
11.2021 - 08.2022
Bachelor of Science - Journalism
University of Oregon
High School Diploma -
Westview High School