Ava Hehmeyer
Burton
Summary
Dynamic and detail-oriented professional with a proven track record at Red Hawk Grille, excelling in customer service and conflict resolution. Adept at coordinating events and managing guest experiences, I effectively maintained a welcoming environment while ensuring seamless operations. Strong interpersonal skills and time management abilities contributed to enhanced guest satisfaction.
Overview
1
1
year of professional experience
Work History
Host/Expo
Red Hawk Grille
Concord
07.2024 - Current
- Inspected dining areas for any damages or defects.
- Served as point-of-contact for resolving guest complaints or special requests.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
High School Diploma -
Berkshire Highschool
Burton, OHSkills
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Communication skills
- Event coordination
- Attention to detail
- Strong interpersonal skills
Timeline
Host/Expo
Red Hawk Grille
07.2024 - Current
High School Diploma -
Berkshire Highschool
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