Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ava Herzberg

Hanover,MN

Summary

Friendly and reliable Service Advocate offering unmatched customer service and workplace focus. Quick and accurate problem solving skills with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience

Work History

Service and Checkout Advocate

Target
Maple Grove, MN
08.2019 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Analyzed customers' issues and complaints and initiated corrective actions.
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Performed cash, card and check transactions to complete customer purchases.
  • Completed opening and closing functions to meet operational needs.
  • Trained new personnel regarding company operations, policies and services.

Summer Babysitter

Neighbor
Hanover, MN
06.2017 - 08.2018
  • Assisted children with homework assignments and special projects across different subjects.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up living space.

Education

Bachelors Degree - Political Science

University of Minnesota - Twin Cities
Minneapolis, MN
06.2025

High School Diploma -

Buffalo High School
Buffalo, MN
06.2021

Skills

  • Work Task Prioritization
  • Costumer Service and Assistance
  • Positive Interactions and Service Quality
  • Teamwork and Collaboration
  • Prioritization of Organization and Tidiness
  • Able to adapt to situations at hand

Timeline

Service and Checkout Advocate

Target
08.2019 - Current

Summer Babysitter

Neighbor
06.2017 - 08.2018

Bachelors Degree - Political Science

University of Minnesota - Twin Cities

High School Diploma -

Buffalo High School

Similar Profiles

CREATE PROFILE