Tahlia Halye
Annandale,MN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Service Advocate
Target
Buffalo, MN
08.2019 - Current
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Worked flexible schedule and extra shifts to meet business needs.
- Ability to independently set priorities and organizes work to meet deadlines, ensuring compliance with established processes, policies and regulations.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Delivered prompt service to prioritize customer needs.
Crew Member
Mcdonald's
Annandale, MN
04.2016 - 06.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Cleaning serving areas by sweeping and mopping floors, cleaning/sanitizing work surfaces, and other food service equipment, such as refrigerators, toaster, and coffee machines.
- Assembling a variety of items while working in cold food preparation and nourishment area.
Education
High School Diploma -
Annandale High School
Annandale, MN05.2019
Skills
- Customer Service
- Equipment Troubleshooting and Maintenance
- Work Task Prioritization
- Clear Communication
- Computer Proficiency
- Problem-solving abilities
- Time-Managment
Certification
- American Red Cross: Adult and Pediatric First Aid/CPR/AED Training - 08/23/2020- Valid for 2 years from completion date
Additional Information
References:
Marissa Gillham (763) 600-2933
Marissa.Gillham@va.gov
Denise Harper (320) 492-0154
Kristina Nieskens (763) 312-0339
Timeline
Guest Service Advocate
Target
08.2019 - Current
Crew Member
Mcdonald's
04.2016 - 06.2020
High School Diploma -
Annandale High School
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