Kendall Hudson
Kingwood,TX
Summary
Innovative and customer-focused professional with experience in service advocacy. Outstanding problem-solving, conflict resolution and leadership traits. Confident in building excellent rapport with customers and ensuring complete satisfaction with services and products. Adept at resolving internal and external issues productively.
Overview
3
3
years of professional experience
Work History
Guest Service Advocate
Target
06.2020 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Performed follow-up services for dissatisfied customers.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Delivered friendly service and offered expert support in every interaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
Education
Bachelor of Science - Radiology
Texas State University
San Marcos, TX05.2026
High School Diploma -
Kingwood High School
Kingwood, TX05.2022
Skills
- Team Contribution
- Returns Policies
- Decision-Making Skill
- Service Quality
- Customer Service
- Customer Needs Assessments
- POS Transactions
- Product and Service Sales
- Workplace Safety
Timeline
Guest Service Advocate
Target
06.2020 - Current
Bachelor of Science - Radiology
Texas State University
High School Diploma -
Kingwood High School
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