Ava Huntington
San Pedro,CA
Summary
Recent Communication Studies graduate with management experience in fast-paced hospitality environments. Skilled in team leadership from experience in the restaurant industry to digital content creation and customer engagement, learned over time by attending the University of California, Santa Barbara. Seeking to leverage operational expertise and creative communication skills in a marketing or customer experience role.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Jersey Mike's Subs
Rolling Hills Estates, California
09.2023 - Current
- Assisted in training new staff on store operations and customer service standards.
- Managed daily inventory checks and organized stockroom for efficient access.
- Supported the management team with scheduling and staff performance evaluations.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Monitored sales floor activities to ensure adherence to company policies and procedures.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Hostess/Waitress
22nd St. Landing Seafood Grill & Bar
San Pedro, California
08.2019 - 08.2021
- Greeted and seated guests promptly in busy dining environment.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Collaborated with servers and kitchen staff to enhance service efficiency.
- Communicated effectively with kitchen staff to ensure accurate order preparation.
Education
Bachelor of Arts - Communication Studies
University of California, Santa Barbara
Santa Barbara, CA06-2023
Skills
- Management and operations: Employee training, Inventory Management, Customer Service, Scheduling, and Performance Evaluation
- Communication and Marketing: Social Media Strategy, Content Creation (Adobe Photoshop and Canva), Customer Relationship Management
- Technical Tools: Microsoft Office, Google Suite, Tableau, Hubspot
Projects
- Created a full Integrated Marketing Campaign (IMC) for a local Queer Bar in Downtown Santa Barbara who wanted a full shift in their media strategy.
- Experimental Proposals- A/B Testing, Laddering and Conjoint Analyses of major corporations and their relevance to the consumers of their target audience.
- Additional Coursework in Digital Consumer Behavior, Marketing Communication, Study of Mass Media Communication, Communication Research Methods, Collaboration Technology and Organization.
Timeline
Assistant Manager
Jersey Mike's Subs
09.2023 - Current
Hostess/Waitress
22nd St. Landing Seafood Grill & Bar
08.2019 - 08.2021
Bachelor of Arts - Communication Studies
University of California, Santa Barbara
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